FAQ - Darling Drops
1. What products does Darling Drops offer?
We offer high-quality supplements specifically for women that support your well-being, balance, and small daily rituals.
2. How can I order?
You can place orders directly through our online shop. You can either create a customer account or order as a guest – whatever suits you best.
3. What payment methods are available?
- PayPal
- Klarna
- Credit card
- Instant bank transfer
- Vouchers
- and many more
Payment is made immediately upon completion of the order.
4. Are there shipping costs?
Yes, shipping costs depend on weight and delivery region. For deliveries within Germany, they are automatically displayed in the shopping cart. For deliveries to Austria, shipping costs are displayed separately.
5. How long does delivery take?
- Germany: 3–5 business days
- Austria: depends on the shipping option
We ship via DHL, so your order arrives safely and quickly.
6. How does the right of withdrawal work?
You have a statutory 14-day right of withdrawal from receipt of the goods. Please feel free to use the withdrawal button and fill out the form to withdraw from your contract.
- You bear the return shipping costs.
- Unfortunately, opened or damaged products cannot be returned.
7. Can I return products?
Yes, within the statutory right of withdrawal. Please note: Opened or damaged products are excluded from withdrawal.
8. How do I safely use the supplements?
Please follow the instructions for use on the packaging. We assume no liability for incorrect or improper use – your safety is important to us.
9. Will my data be processed securely?
Yes, all personal data is processed securely in accordance with our privacy policy. We only pass on your data to shipping or payment service providers if this is necessary for processing your order.
10. Can I ask questions about my order?
Of course! Just send us an email to support@darlingdropsofficial.com or send us a WhatsApp to +49 155 63628333 – we will reply as soon as possible and are happy to help you.